Returns
You have THREE calendar days to return an item
from the date you received it. The date of delivery.
To be eligible for a return, your item must be unused
and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have a receipt or proof of
purchase.
We offer 3 days from the day of delivery of your items to
communicate a problem with the item to us and start a return.
We will only accept returns of damaged goods. We do not
accept size exchange or any other returns.
There will be no returns past the 3-day period after
delivery. To start a return process, please contact our support within 3 days
of receiving your order. We do not accept returns of
sealed goods such as but not limited to face masks, bathing suits, underwater,
etc.
Due to health and hygiene reasons unless you never opened
the package. You are responsible for the cost of shipping a return.
Unless otherwise deemed appropriate by our support. The
return address will be on the delivery package.
However please DO NOT start a return without first
contacting our support. If your return was issued, you will be refunded within
10 days after we receive your package.
Refunds
Once we receive your item, we will inspect it and notify you
that we have received your return.
We will immediately notify you of the status of your refund
after inspecting the item.
If your return is approved, we will initiate a refund
to your credit card (or original method of payment).
You will receive the credit within a certain amount of
days, depending on your card issuer's policies.
Have Questions
CONTACT US
OMline Inc
Re: OMline Mall
P.O. Box 510132
Kealia HI 96751
Phone: 1-808-855-5038